We respect your privacy and are committed to protecting your personal information. Any details you share with us are used solely to provide our services and will never be passed to third parties without your consent.
Last updated: November 2025
East Waste Management (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, contact us, or use our services.
1. Who We Are
East Waste Management
Suite 1a, 2nd Floor, 150 Hunter House Road, Shenfield, CM15 8NL
Telephone: 020 3284 0990
We are a registered waste removal and clearance company operating across London and Essex.
2. Information We Collect
We may collect and process the following information:
Your name, address, and phone number when you contact us or request a quote
Details about your rubbish removal or clearance requirements
Payment and invoicing information (where applicable)
Information automatically collected through cookies, such as IP address, browser type, and browsing activity on our website
3. How We Use Your Information
We use your personal data to:
Provide rubbish removal and waste management services
Respond to enquiries and provide quotes
Manage bookings, billing, and service updates
Improve our website and customer experience
Comply with legal and regulatory obligations
We will never sell, rent, or trade your personal information with third parties.
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Contractual necessity: to provide the services you request
Legitimate interest: to respond to enquiries and improve our services
Legal obligation: to comply with UK waste management and record-keeping laws
Consent: where you have agreed to receive communications from us
5. How We Store and Protect Your Data
Your information is stored securely using password-protected systems and encrypted connections. We take appropriate measures to prevent unauthorised access, alteration, or loss of your data.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
6. Sharing Your Information
We may share limited information with:
Trusted service providers who support our operations (e.g. payment processors or IT systems)
Legal authorities, where required by law
All third parties are required to respect your privacy and handle your data securely in accordance with UK GDPR regulations.
7. Cookies
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Details on how we use cookies are outlined in our separate Cookie Policy.
8. Your Data Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally possible)
Object to or restrict data processing
Withdraw consent at any time
To exercise your rights, please contact us using the details above.
9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the content, privacy practices, or security of external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our business operations. Any updates will be published on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
East Waste Management
Suite 1a, 2nd Floor, 150 Hunter House Road, Shenfield, CM15 8NL
Telephone: 020 3284 0990